UKFurnitureOnline.co.uk offers free delivery on each of its products throughout the continental UK. There are some territories such as Devon, Cornwall, and Somerset where recharges are applied. All postal codes are subject to a shipping surcharge and are divided into Scottish Highlands and Isles.

The zip codes for the highlands are as follows: KA, IV1-40, AB, PA1-19, and PH1-18; for the Scottish islands, they are: ZE, HS, IV41-51, PA20-80, KW15-17, and others. For some locations, deliveries can take 7-24 business days (subject to stock availability). These locations are the Isles of Scilly (TR21-25), Channel and Man Islands (all areas), Isle of Wight (PO30-41), and Northern Ireland (BT1-99).

Standard charges will apply for deliveries anywhere abroad, and additional amounts will calculate after the customer has placed the order. If you want more details, you can contact us through UKFurnitureOnline.co.uk and the numbers reflected on the official website. The vast majority of products available on the website are delivered the next business day if they are in stock.

Each product is shipped automatically, so if you do not want a product the next business day, you must specify the delivery date. This specification is required in the special instructions section when finalizing a purchase. Deliveries are only made on Monday, Tuesday, Wednesday, Thursday, and Friday during UK business hours.

Information about an additional delivery

The vast majority of the products and articles that are delivered are through a one-person courier service. This option means that the driver who is in charge of making the deliveries will make them all at the doors of the clients’ homes. This driver is not insured when entering his house (a very important aspect to consider).

If you find yourself living in an apartment or block of flats, the driver will only deliver the product in the common area or lobby on the ground floor. All delivered products require a signature to complete the delivery. Therefore, a person must be aware of it at home. If no one is at home and the company cannot deliver the product, it will leave you a phone card with a contact number.

Thanks to this contact number, you will be able to contact UKFurnitureOnline.co.uk again and reorganize the delivery of the product. The communication with the courier service must be done within 48 hours to reorganize the delivery without problems. Failure to do so may result in product returns and may result in additional shipping costs.

For the courier service directed towards two people

Customer reservations are organized within 48 hours after orders are shipped. The delivery times are 3 hours, you can carry out exhaustive monitoring of the merchandise online, and the distribution area is very wide. When you book the delivery with the corresponding courier company, and it fails for any reason, additional charges will be applied for a reorganization of the delivery.

If you want to cancel the order after a failed delivery, this cancellation will be subject to charges. You need to ensure that the UKFurnitureOnline.co.uk van handling the deliveries has fully adequate access to your property. If you notice damage to the furniture, you must notify us immediately within 24 hours. 

All deliveries are curbside delivery only.